How do I find out how many licenses I have installed and used?
You can see how many licenses you have installed and how many are in use by clicking ‘About’ in the menu bar of the Desktop Authority Password Self-Service administrative interface.
What happens if I exceed my license count?
If the number of enabled user accounts in Active Directory exceeds your license count, you will receive a warning notice every time you log in to the administrative interface. To correct the problem, purchase an additional license, or disable a sufficient number of accounts in Active Directory
Is an evaluation license available? What restrictions does it have?
Yes, a 30-day evaluation license is available. It can be used to manage and reset passwords for up to 5000 users in your Active Directory domain.
How do I add a new license?
In the administrative interface, click ‘About.’ On the licensing dialog, click ‘Update License.’ Browse to the new license file and click ‘Save.’
Can I extend my evaluation?
You can request an extension from DBL Software Ltd, send email to
sales@dbl.co.uk
How are licenses delivered?
Once your order has been processed you will receive your license code or file by e-mail.
How can I add more licenses?
The process is the same for all products, contact DBL Software Limited to purchase more licenses, send email to
sales@dbl.co.uk When your order has been processed you will be provided with a new electronic license for the total quantity of licenses you purchased.
Do you offer any types of discounts?
Discounts are available for customers buying larger quantities of each product, send email to
sales@dbl.co.uk
What about shrink-wrap product?
ScriptLogic does not sell any of its products with shrink-wrap packaging. All delivery of software and licenses is electronic.
