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All Hyena New licenses include a free 6 month free upgrade period from the date of purchase. Hyena's maintenance programs extend the free initial 6-month maintenance period another 1 or 2 years, depending upon the option purchased
Hyena uses an Explorer-style interface for all operations, including right mouse click pop-up context menus for all objects. Management of users, groups (both local and global), shares, domains, computers, services, devices, events, files, printers and print jobs, sessions, open files, disk space, user rights, messaging, exporting, job scheduling, processes, and printing are all supported. For an example of a typical enterprise-wide view in Hyena click here.
In addition to supporting standard Windows system management functions, Hyena also includes extensive Active Directory integration. In fact, Hyena can be used on any Windows NT/2000/XP/Vista client to manage any Windows NT 3.51, 4.0, Windows 2000, Windows XP/Vista, or Windows Server 2003/2008 installation.
Hyena also includes full exporting capabilities and both Microsoft Access and Excel reporting and exporting options. All of these features are part of the Standard Edition of Hyena. The Enterprise Edition adds support for:
Hyena's cost effective licensing policy is based on the number of administrators actually using the product, regardless of the number of end-users or servers. The 30-day evaluation copy is fully functional and free support is available both during and after the evaluation period.
To find out more about Hyena's different management areas, select one of the categories below:
Active Directory Integration
Hyena provides full support for Active Directory (AD) Organizational Units, directory searching, universal groups, management of object properties, security auditing, and other AD mixed and native mode features. Due to Hyena's ease-of-use, most AD environments can be managed more efficiently and quickly using Hyena's AD management functions. Hyena has numerous features that you won't find in the standard built-in Microsoft administration tools.
Hyena adds a new Windows 200x domain object class. When a Windows 200x domain is expanded in Hyena's tree window, additional sub-objects are displayed, specifically: Containers/OUs, All Users, All Groups, Global Groups, Local Groups, and Universal Groups objects. All management of the display of Active Directory objects are handled entirely by LDAP queries to Active Directory.
Organizational Units (OUs) are fully supported, both for browsing OU contents, as well as for creating new users, groups, contacts, and computer objects directly into an OU. A powerful Find feature is available for any OU, allowing selectable criteria for finding and filtering AD information. OU properties are also available, including full support for management of Group Policy Object (GPO) information.
If Microsoft's optional Group Policy Management Console (GPMC) is installed, Hyena will provide access to both the GPMC interfaces and context menu functions, plus the GPMC reporting options.
Hyena's Filtering Toolbar provides for powerful object filtering when browsing the contents of any OU, including traversing into sub-OUs.
Hyena is the only product that supports customizable Active Directory queries at every object level. Define your own queries, or use any of the predefined queries to display custom "views" of exactly what directory attributes you want to see for organizational units, users, groups, or computers. Hyena's queries can also contain a customized LDAP filter, if desired, for the ultimate in server-side AD filtering and query performance.
With Hyena, you can access and view more common Active Directory attributes than what is available in the native Microsoft tools, including for example, the Employee ID, Employee Type, Building Number, and User Photo attributes. Moreover, you can add your own custom AD attributes for managing users.
Hyena includes an extensive ADSIedit-like capability to manage any Active Directory attribute for one or more directory objects. But unlike ADSI-Edit, Hyena's AD attribute management dialogs are easy to use and understand. Plus, you can define your own attribute sets to be used over and over and visually see what the values are before and after making any changes.
While nearly all Active Directory tools lack any sort of logging capability, Hyena adds this much-needed feature by logging each AD modification or object access, yet also puts you in control of what actions get logged.
Hyena supports the use of the standard shell property pages for management of many Active Directory objects, providing for full MMC-like functionality, while still providing Hyena's legendary ease-of-use and navigation. Hyena also supports the display of the shell context menu for most directory objects, providing access to popular Microsoft functions such as Exchange Tasks for email-enabled objects, as well as 3rd-party shell extensions.
Active Directory administrators know how difficult it can be to keep track of delegated security rights. Hyena makes keeping track of this much easier with Active Directory Security Listing views : Just select one or more AD objects, right click, and select List Directory Security. Its that simple.
Hyena provides access to the standard Microsoft Active Directory 'Find' dialog, but adds two important features: The selection criteria can be saved for future or external use, and the objects that are found can be returned to Hyena for further management tasks.
Hyena supports management of Exchange 5.5 and 2000/2003 mailboxes: mailbox creation, deletion, and property modification can all be easily controlled in Hyena's powerful GUI.
As always, Hyena's output window, including any Active Directory displays, can be easily exported or integrated into Hyena's built-in Microsoft Access database. A fast method to directly send any displayed information to Microsoft Excel is also available.
Server Management
Most of Hyena's features are built around server and computer administration. With Hyena's multiple domain management layout, and the capability to build custom groups of objects such as servers and printers, Hyena can easily provide access to every aspect of server administration.
User Administration - Hyena can manage remote computer users on domains as well as individual workstations. Hyena can also remotely change the password for the same account on multiple computers, or make group membership changes to multiple computers at the same time.
Viewing Computers - Hyena provides several different ways to view computers, whether in domains, in workgroups, or in user-defined groups. Hyena can also filter domain lists by specific computer type (for example, Terminal Servers only), and can distinguish between computers that are online vs. added to the domain computer listing. Hyena can also access computers directly by tcp/ip address only, and can also provide access to a single computer's functions, so that the entire list does not have to be retrieved. Hyena provides full management of computer objects, including creating, changing attributes, and removing from the domain list.
Hyena's computer Properties function can display a wealth of information about a remote system including installed software applications, total memory, video and BIOS information, network cards, tcp/ip and DNS information, remote time, server roles (print server, SQL Server, etc.), installed hotfixes, environment variables, and more.
Share, Directory, and File Administration - Hyena fully supports all aspects of file and directory administration on any remote computer, as well as the underlying shares. All file and directory operations are performed through the shell.
User Management
Perhaps no single administration task can take as much time as routine user and group administration, particularly in a large, complex Windows NT/200x installation. Setting up individual home directories, shares, and the security requirements can be especially time-consuming. Hyena's user management features are one of its core functions.
If your Windows NT/200x configuration makes use of home directories, Hyena has a unique solution for you: Hyena allows multiple templates to be configured that can be used to automatically create the user's home directory, optionally share it, plus configure the share and/or NTFS permissions...all automatically. This functionality is available for both standard and Terminal Server home directories. Click here for a sample screen shot of a typical Hyena home directory template definition.
Hyena's contains many other enhancements to the standard user management functions provided by built-in Microsoft utilities. Hyena can manage users by their group membership, and offer options for removal of user home directory and share information when users are deleted. If using Active Direcotory, Hyena allows user administration either through an OU or the All Users and All Groups objects, can also access the employee ID and photo attribute, and can show both direct and indirect group members. Another popular user-management feature is showing all logon information for either a single user account, or exporting the 'last logon' for every user in the domain.
Hyena User Management Functions (just for starters)
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Quickly viewing all users for any server or workstation
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Customizable user view display, plus one-click sorting on any attribute
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View users by group membership
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Viewing single user (designed for slow WAN connections)
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Modifying single and multiple user properties
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Extensive Active Directory (AD) user attribute support, including user photo capability, Exchange 5.5/200x integration,
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customizable AD queries, and much more. How much more? Click here for a sample.
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Add/modify/delete Exchange mailbox properties [Enterprise Edition only]
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Add/modify user terminal server information [Enterprise Edition only]
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Reset password
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Find buttons for login script and profiles on user properties dialog
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Edit login script using Notepad or any user-defined editor
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Explorer integration with user home and profile directories
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Optional automatic cleanup of user home and profile directories
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Access user home directory share properties;create user home directory and share automatically
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Add new users, including copy from existing user (clone)
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View user logon, including last logon, statistics
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Rename user
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Send message to user
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Delete single or multiple users
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Customizable batch files for special user handling requirements
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Copy users from one computer to another
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[Active Directory Only] Add/remove selected users to designated group
Group Management Functions
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Full group administration - add, modify, delete, copy
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Rename groups
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Copy groups from one computer to another
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[Active Directory Only] View both direct and indirect (nested) group members for one or more groups
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[Active Directory Only] View all group members, including for multiple groups/entire domain
The image below is of a typical user account on a Windows 2000 domain. Hyena automatically hides the Active Directory-related property tabs when displaying Windows NT or workstation user account information.

Service Monitoring and Control
Most of the features in Windows are controlled by services, some of which operate under different logon accounts. Stopping and starting services remotely and changing service startup accounts and passwords can become time consuming. Performing these actions on a large set of computers can become a maintenance nightmare. Hyena can manage services on any number of computers at the same time, plus perform service control and startup changes in mass. Hyena's service administration features include:
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Fast viewing and sorting of all service properties on any computer
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Service control: start, stop, pause, continue, and restart
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View service dependencies
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Service installation on multiple computers
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Service removal
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Modify service properties
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Control services on multiple computers at the same time
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Change service startup information, including password, on multiple computers
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Remote viewing of device drivers
Full support for Windows XP/200x service features, including Recovery options
Event Management
In addition to integration with the Windows NT/XP/200x native Event Viewer and MMC, Hyena also incorporates its own more powerful event viewing mechanism. Any server or workstation event log can be accessed in Hyena through the computer's context-menu. Hyena also supports advanced event viewing capabilities, as shown on the image below, including:
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Viewing one or more event logs from more than one computer at the same time.
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Filtering events by date/time range, event ID, event type, category, description text, user/group, or source.
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Full support for event log clearing and backup.
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Viewing one or more previously saved event backup (.evt) files.
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Full support for new Windows XP and 200x event logs.
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Sorting support on any event column in the view window.
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Customizable event display.
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Save option for event filters for faster recall of previous settings.
Job and Task Scheduling
Both Windows NT and Windows 2000 have built-in job scheduling systems, designed to run scheduled tasks at predetermined times. Unfortunately, the native system administration tools do not provide an easy way for administrators to view or manage remotely scheduled jobs. Hyena overcomes this limitation by providing easy access to any scheduled job on any Windows server or workstation.
Hyena's job scheduling functions support:
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Viewing all scheduled jobs on one or more computers at the same time.
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Automatic detection of remote computer job scheduling interface: AT or Windows Task Scheduler.
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Adding, modifying, or deleting scheduled jobs. New jobs can be scheduled for immediate execution, or for any valid day-of-week or day-of-month combination.
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Scheduling a job to run on multiple computers at the same time, with logging options and customizable job intervals.
Hyena includes support for both the Windows NT 'AT' job scheduling system, as well as the newer Task Scheduler that is integrated into IE 5.0 and Windows 2000 and later. Hyena provides direct access to the Task Scheduler job properties for any remote computer, including creating new tasks.
 Hyena also includes important job cloning (copying) capabilities for Task Scheduler tasks. One or more "reference tasks" can be copied from a selected source computer to any number of destination (target) computers, complete with logging and automatic job internal spacing.
Printer Management
As a Windows NT or Windows 2000 installation grows, so do the number of printers that are installed on print servers and individual workstations. Unfortunately, the native tools on Windows NT/2000 are not very good at managing remote printers. Hyena was designed to overcome many of these limitations, and give system administrators and help desk staff better control over printers and print jobs.
As the image below shows, Hyena can display any printer, even non-shared printer, installed on any computer or server. Hyena's printer and job management functions include:
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Listing printer information
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Access to printer properties dialogs and desktop shell functions
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Adding new remote printers (Windows 2000 only)
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Viewing all print jobs from one or more printers at the same time with automatic refresh
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Full print job control: pause, resume, restart, cancel
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Full printer control: pause, resume, purge all print jobs
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Deleting (removing) printers
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Copying printer information from one computer to another

Disk and File Administration
Disk and file administration, including routine file management, shared resource administration, and disk space monitoring, is perhaps the most common task performed by system administrators. Hyena excels in allowing system administrators full control over every disk and file related management task.
Routine Disk and File Administration
Hyena's tight integration with the Windows NT/XP/200x shell (Explorer) ensures safe and efficient routine disk and file operations, such as moving, deleting, and copying files and directories. Hyena provides full access to every file and directory on any remote server or workstation with an easy-to-use Explorer-style view.
Hyena's Open Files view and individual file Open By... options provide administrators with quick snapshots of open resources. The directory Share As... option gives sharing capabilities to any selected directory.
Disk Space Management
Hyena's disk space view provides for a simple yet powerful overview of the disk space information for any server or workstation. Moreover, this same view can also be used on multiple computers at the same time, providing a fast and efficient way to monitor disk space across many computers.
The disk space functions do not require any server agents to be installed, and can be customized for a variety of server configurations, including some non-Windows platforms.
As with all disk views, Hyena provides full access to the Explorer shell under both Windows NT and Windows XP/200x. Hyena's settings can be configured to display disk space information in a variety of formats. And as always, this information can be copied to the clipboard, exported to delimited text files, or viewed on one of Hyena's many Microsoft Access-based reports.
Share Administration
Hyena incorporates a full range of share administration functions, including:
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Creating, modifying, removing shares on any Windows NT/2000 computer
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Browsing shares, and share directory and file contents
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Modification of share permissions; viewing all share rights for entire server
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Viewing connections to a share
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Copying share definitions from one computer to another
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Integration with Windows Explorer shell for share directory operations
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NTFS file security display for shared directory and file permissions reporting
Reporting and Exporting
Windows utilities lack any method to report, print, or extract information about your network configurations. SystemTools offers innovative and cost-effective solutions for extracting information from any Windows server or workstation:
Hyena set the standard for easy exporting and report generation for a wide spectrum of system information.
Microsoft Access-based Reporting - Hyena includes 18 built-in Microsoft Access reports (Microsoft Access must be purchased and installed separately from Hyena), covering many different areas of user, group, share, file access, events, and disk space. Hyena also supports automatic exporting of Active Directory (AD) data into a Microsoft Access database, providing for a powerful and flexible directory reporting tool when combined with Hyena's AD query capabilities.
Easy Microsoft Excel Exporting - Hyena makes quick work of sending any information, including Active Directory query results, directly to Microsoft Excel. This capability can also be customized if another tool needs to be used.
Clipboard Compatibility - Hyena can copy any selected information, including Active Directory data, directly to Window's clipboard, for simple and fast pasting into other application, including Microsoft Excel.
Exporter Pro Integration - Selected objects in Hyena can be directed to Exporter Pro for quick and easy exporting. Exporter Pro can be licensed independently or used with Hyena for an unbeatable system management combination.

SystemTools Exporter Pro supports creating delimited text output files of computers, users, groups, printers, shares, services, disk space, scheduled tasks, network configuration, registry, user rights and security information, WMI, and Active Directory information. The registry, WMI, and Active Directory export options utilize user-definable templates for an unlimited number of possible output configurations. Exporter Pro also supports exporting and consolidation of logon-related information (such as user last logon) from all domain controllers. The delimited text files created by Exporter Pro can be imported into any database or spreadsheet program.
Exporter Pro is included with all Hyena licenses, but can also be licensed and purchased individually.
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