PacketTrap IT Datasheet
Network Traffic Analysis
PacketTrap IT’s Network Traffic Analysis module provides visibility into network traffic patterns and usage. Integrating seamlessly into the PacketTrap IT dashboard, traffic data can be monitored, alerts can be triggered,
PacketTrap IT can monitor traffic on all network devices, even those that do not support industry standards like NetFlow, sFlow and J-Flow. PacketTrap IT is the only solution on the market with this capability, using its own ptFlow technology which uses packet capture to provide a granular inspection of the data as it traverses the network.
Complete Monitoring
Monitor traffic on all your devices – PacketTrap IT supports Cisco NetFlow v1, 3, 5, 7 and 9, Juniper J-Flow and sFlow technologies and utilizes its own ptFlow technology for those devices not using standardized sampling technologies.
Automated Alerts
Be alerted when traffic clogs the network – Alerts can be configured with SNMP and WMI data as well as traffic data so issues can be resolved before they affect end users.
Detailed Reporting
Pinpoint who is causing congestion - reports for applications, conversations, devices, endpoints and protocols provide information needed to find out exactly what is slowing your network down.
Plan for the Future
View historical traffic trends and identify different traffic types to assist in capacity planning.
FEATURES
 Advanced Alerting
PacketTrap IT automatically notifies you via email or SMS when network performance degrades, allowing you to fix problems before any impact on user and customer experience. Through a simple wizard, you can configure alerts for multiple conditions that meet the needs of your network. PacketTrap IT monitors network events, traffic, and conditions to create a performance baseline which ensures that you don’t get inundated with false-positive alerts from normal network activity. Additionally, PacketTrap IT can automatically escalate critical alerts until the problem is resolved and can suppress alerts for scheduled network maintenance.
 Application Monitoring
PacketTrap IT Application Monitoring provides in-depth visibility of running processes and performance counters for mission-critical applications, network services, and web applications. Application failures are usually the most common problems that occur in IT infrastructure within . These powerful monitors help IT Admins and network engineers prevent application failures and identify degradations early.
 Automated Remediation
PacketTrap IT can automatically take actions to restore services when a failure occurs, including restarting applications and windows services, or rebooting servers. Network administrators can focus more time on revenue-generating initiatives by automating remediation in PacketTrap IT.
 Cloud Monitoring
PacketTrap IT enables you to securely manage and monitor both your local infrastructure and your remote cloud computing environments within a single dashboard. Regardless of whether you are managing a collection of resources in your data center, corporate office, remote location, or in a partner's cloud, Perspective provides the comprehensive capability required to scale with your needs.
 Cross Platform Support
The PacketTrap IT agent provides non intrusive, light-weight monitoring for Windows, Mac, and Linux machines. It is responsible for communication back to the PacketTrap IT server, and executing tasks and delivering services.
Go Live Monitoring
Go Live provides real-time monitoring and data collection of a device(s) during the troubleshooting process. This granular view of device information helps you identify performance issues in seconds, not minutes and reduce mean time to repair. Each SNMP or WMI monitor can be modified for each device, giving you full control to collect the data that needed to a solve your problem.
Help Desk
PacketTrap IT makes use of Quest’s Help Desk Authority to assist IT professionals in easily delivering on SLAs and improving help desk support by resolving issues quickly. With HDA integration, you can receive real-time information on network and devices issues, complete logging of alerts and events, get one-click access to the network and devices, and create streamlined workflow to ensure technicians own and solve problems efficiently.
 Load-and-Go Deploy
PacketTrap IT installs and more importantly configures in 15 minutes through a simple 3 step process. After installation, PacketTrap IT performs a fast and comprehensive scan of the entire network to discover all devices. Leveraging various discovery techniques, PacketTrap IT provides a complete set of attributes for each device that has been discovered. Each device is then assigned to a Smart Policy with recommended monitors to complete the deployment process.
 Log File Management
PpacketTrap IT has log monitoring and management capabilities, with the ability to collect, analyze, alert, report, and archive Event Log from Windows hosts, SysLog from distributed UNIX hosts, Routers, Switches, and other SysLog devices, and Application logs from IIS web server, IIS FTP server, and MS SQL server. It helps system administrators to troubleshoot, performance problems on hosts, select applications, and the network.
Mobile Device Support
PacketTrap IT supports delivery of reports and monitoring data to numerous mobile devices. Now your network administrators can keep an eye on the network even when they are offsite or in company meetings.
Monitoring Dashboards
PacketTrap IT provides unparalleled visibility into network performance, fault management, and device availability across any size of network. The iGoogle like Dashboard is a "network management dashboard" with a summary display of key performance indicators (KPIs) like CPU load, network interface traffic, latency, packet loss and event logs, exposing troubled devices and areas of the network. With support for drag and drop, it’s easy to customize each dashboard by simply adding and removing gadgets. PacketTrap IT’s full screen mode feature maximizes screen real estate and rotates multiple dashboards. Now managers and operations staff can continuously monitor key assets of the company to ensure that your network is always running at peak performance.
 Multi-User
Allows unlimited users in IT department to connect to PacketTrap IT via a thin client or browser.
Traffic Analysis and Flow
ptFlow Network Traffic Analysis provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health of the network through real-time packet capture. Drill down into applications, conversations, and devices to identify the exact sources of spikes and bursts allowing you to take proper corrective actions. PacketTrap IT stores flows for historical reporting that proves invaluable for network capacity planning
Performance Baseline
PacketTrap IT Performance Baseline automatically analyzes collected data to identify changes in network behavior and establishes a baseline that represents the regular and expected activity of a device and network. The established baseline accurately reflects your organization’s use of the IT infrastructure by taking into account patterns and variations in usage – for example, increased processor utilization on Monday mornings at 9:00am. Performance Baseline continuously logs subsequent activity of a device and compares it to baseline. Once irregular behavior is detected, PacketTrap IT produces a qualified alert that contains details to be used as a starting point to help guide the troubleshooting and remediation process.
 Remote Office Support
Designed for organizations with multi-site networks, PacketTrap IT Remote Agent provides secure connectivity between IT headquarters and any number of remote sites. The remote agent ensures that all key network performance data is collected and sent to PacketTrap IT, providing visibility into the entire IT infrastructure. Taking commands from PacketTrap IT, the remote agent can also enforce policies and execute actions.
 Real Time Performance Monitoring
Monitors performance counters for routers, hubs, switches, servers, and applications in real-time.
Role-Based Access
PacketTrap IT gives you control over what users can and cannot do on the system. User accounts are configured for which type of information is displayed in the PacketTrap IT Studio for an individual user or group of people. In addition user accounts have email address for integration to alert notifications and scheduled reports. This layer of security ensures that the right people have access to the right information.
 Router Config Backup
PacketTrap IT has the ability to automatically backup configurations files for your routers and switches. Configuration backups can be scheduled to run as needed and are stored in the PacketTrap IT database. Config files can be viewed and compared all in the same interface. In addition you can be immediately alerted when any configuration has been changed. You can customize the backup settings to meet your particular needs in PacketTrap IT Policies
 Smart Policies
Leveraging PacketTrap IT's device profiling intelligence, it recommends monitors and data gathering intervals for all devices discovered in your network. Smart Policies encompass devices, monitors, alerts and scheduled task, so any configuration changes occur from one central location. This intuitive design saves you time and dramatically improves ease of use.
SNMP Enablement
SNMP Enablement is a powerful utility that automatically enables and configures SNMP on your devices to ensure they will be monitored by PacketTrap IT. A ease to use wizard walks you through the simple process for one or many devices. This tool saves you considerable time and the days of having to going to each machine are over.
Virtualization Support
PacketTrap IT's Virtualization makes it easy to monitor your virtual environment to ensure it is running smoothly. It automatically discovers your host ESX servers and associated guest virtual machines and provides insight into key statistics like status, CPU, memory, disk usage, and interface traffic. As resource allocation changes, PacketTrap IT updates to provide you with the most real-time information about your virtualized environment
VoIP Support
Voice and data convergence poses enormous challenges to network administrators. By introducing voice traffic onto the data network, it can degrade performance for both types of traffic. PacketTrap IT VoIP Monitoring and Analysis addresses this problem with the capability to monitor, alert, and report on the network's capacity to provide acceptable call quality. PacketTrap IT VoIP collects valuable parameters essential to VoIP performance, including jitter, packet loss, latency, and MOS (mean opinion score). It leverages the functionality of PacketTrap IT and seamlessly integrates with its network management capabilities, giving you a combined voice and data networks visibility, actionable intelligence and control over VoIP
Web Browser Interface
Use PacketTrap IT's web interface to view all your critical network data, traffic bottle necks, and alert warning about potential problems. In addition, see your Perspective system settings to ensure you are collecting the right information at the right time
Wireless Monitoring
Wireless Monitor Module gives PacketTrap IT the ability to monitor wireless networks. As wireless become a more integrated in today's network, it is important that IT managers maintain visibility into wireless access points, clients and sessions. PacketTrap IT Wireless Monitoring centralizes the management of distributed wireless networks with configuration in Smart Policies and monitoring in Dashboards. Understand how well your wireless network is performing and detect rogue users.
Optional Components
VoIP Monitoring
Voice and data convergence poses enormous challenges to network administrators. By introducing voice traffic onto the data network, it can degrade performance for both types of traffic.
Monitor, alert and report on the network’s ability to deliver acceptable VoIP quality. The PacketTrap IT VoIP Monitoring module leverages the functionality of PacketTrap IT and seamlessly integrates with its network management capabilities, providing a combined voice and data network visibility, actionable intelligence and control over VoIP.
Complete VoIP Monitoring
Collect and analyze VoIP performance data such as VoIP jitter, latency, MOS (mean opinion score) and packet loss
Dial Manager Integration
Monitor Dial Manager settings, status and active calls.
VoIP Planning
Evaluate historical call activity and plan for future updates.
Network Traffic Analysis and Flow
ptFlow Network Traffic Analysis provides unparalleled visibility into traffic network patterns and usage to determine how traffic impacts the overall health of the network through real-time packet capture. Drill down into applications, conversations, and devices to identify the exact sources of spikes and bursts allowing you to take proper corrective actions. PacketTrap IT stores flows for historical reporting that proves invaluable for network capacity planning.
Wireless Monitoring
Wireless Monitor Module gives PacketTrap IT the ability to monitor wireless networks. As wireless become a more integrated in today's network, it is important that IT managers maintain visibility into wireless access points, clients and sessions. PacketTrap IT Wireless Monitoring centralizes the management of distributed wireless networks with configuration in Smart Policies and monitoring in Dashboards. Understand how well your wireless network is performing and detect rogue users.
PacketTrap IT Components
VoIP & IP SLA Manager
This module, allows you to begin using Cisco IP SLA technology with automatic setup in PacketTrap IT. You will be able to monitor WAN-related and site-specific performance issues from the perspective of each of your remote sites.
Monitor, alert and report on the network’s ability to deliver acceptable data quality. The PacketTrap VoIP & IP SLA Manager seamlessly integrates with its network management capabilities, so that you can keep an eye on key performance metrics like VoIP jitter, MOS and packet loss.
Cisco IP SLA technology allows the measurement of data being transferred from one Cisco device to another. IP SLA is built into Cisco devices and is already available to you now on your existing Cisco devices. Also, PacketTrap can automate the discovery and setup of IP SLA-capable devices.
VoIP & IP SLA Manager Datasheet
Features
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Easy Setup - Automatically find and setup IP SLA without the need to type in a command prompt.
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Monitor - Collect and analyze performance data such as VoIP jitter, latency, MOS and packet loss. Monitor Cisco Dial Manager settings, status and active calls. Use IP SLA technology to collect VoIP performance statistics without affecting calls.
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Alert - Send alerts when WAN or VoIP performance degrades.
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Report - Evaluate historical call activity and plan for future updates.
Network Traffic Analysis
PacketTrap IT’s Network Traffic Analysis module provides visibility into network traffic patterns and usage. Integrating seamlessly into the PacketTrap dashboard, traffic data can be monitored, alerts can be triggered, issues can be remediated and reports generated, along with data collected by SNMP and WMI.
PacketTrap can monitor traffic on all network devices, even those that do not support industry standards like NetFlow, sFlow® and J-Flow. PacketTrap is the only solution on the market with this capability, using its own ptFlow™ technology which uses packet capture to provide a granular inspection of the data as it traverses the network.
Network Traffic Analysis Datasheet
Features
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Complete Monitoring - Monitor traffic on all devices – PacketTrap supports Cisco NetFlow v1, 3, 5, 7 and 9, Juniper J-Flow and sFlow technologies and utilizes its own ptFlow technology for those devices not using standardized sampling technologies.
-
Automated Alerts - When traffic clogs the network, be alerted automatically. Alerts can be configured with SNMP and WMI data as well as traffic data so issues can be resolved before they affect end users.
-
Detailed Reporting - Pinpoint who is causing congestion - reports for applications, conversations, devices, endpoints and protocols provide information needed to find out exactly what is slowing your network down.
-
Plan for the Future - View historical traffic trends and identify different traffic types to assist in capacity planning.
Wireless Monitoring
PacketTrap IT’s Wireless Monitoring module ensures optimum performance for the wireless network and how it affects overall network health. As wireless becomes more integrated in today’s networks, it is important that IT managers maintain visibility into wireless access points, clients and sessions.
Monitor, alert and report on wireless network performance and usage. PacketTrap IT’s Wireless Monitoring module centralizes the management of distributed wireless networks. PacketTrap IT provides an understanding of how well the wireless network is performing and helps detect rogue users.
Features
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Detailed Monitoring - Monitor key variables on access points, including wireless signal strength and wireless signal quality.Cisco
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Wireless Integration - View client statistics for Cisco devices.
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Granular Reporting - Run reports on key performance data across all wireless devices.
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Centralized Configuration - Configure wireless networks in Smart Policies.
PLEASE CALL 0845 226 0512 OR EMAIL SALES@DBL.CO.UK FOR MAINTENANCE RENEWAL PRICES AND CO-TERM PRICES
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