Take care of your network with PacketTrap IT Solve problems with bandwidth, connectivity, network and application performance, quickly and easily

Main product features:

• PacketTrap IT is not just for Windows; perspective can monitor Windows, Mac and Linux devices.
• Point. Click. Done. Customers can install and configure Perspective in 15 minutes through a simple 3 step process.
• Monitor, alert, remediate and report on all network devices such as routers, switches, firewalls, servers, desktops, VoIP, virtual servers and machines and wireless access points.
• View traffic on all network devices, not just NetFlow, sFlow and J-Flow enabled devices, with PacketTrap IT's ptFlow (available in the network Flow Analyzer module). This is where PacketTrap IT really sets itself apart from the competition.
• Performance baselining automatically analyzes collected network data to identify expected network usage and will only send qualified alerts once irregular behavior is detected.
• Help Desk Authority integration takes alerts created by PacketTrap IT and creates tickets in HDA, routes tickets to the correct technician based on device type, and provides device details directly in HDA.
• Automated remediation provides the capability to restore services, restart applications or reboot servers when issues are detected and before they are brought to the attention of network admins or tickets are created in HDA.