What is new in Archive Manager 4.1?
Message Class Support Enhancements include archiving and indexing of all Outlook item types except Journal entries (activities)
• calendar appointments
• meeting invitations
• tasks
• task requests
• sticky notes
• contacts
• personal distribution lists
Other enhancements are listed in the Quest Support site
How do users access information from Archive Manager?
Archive Manager offers several ways to search archives, whether through a web interface, or by integrating with Outlook 2000, 2003 and 2007, or Entourage 2004. (Macintosh)
How does Archive Manager enable compliance efforts?
Archive Manager can capture every email message, regardless of the users actions and securely stores them in a central archive. Users cannot delete or alter the messages stored in the archive providing you with a trusted store necessary for meeting compliance requirements
How does Archive Manager eliminate mailbox quotas?
By archiving messages independently of Exchange, Archive Manager can provide each user with essentially an ‘unlimited mailbox’ because they no longer have to worry about exceeding mailbox quotas.
Is an evaluation license available? What restrictions does it have?
Yes, evaluations are available and can be tailored to your needs.
Where can I get support for Archive Manager?
Quest Archive Manager is supported by Quest Software and can be reached at http://support.quest.com/or 1.800.306.9329 (949.754.8000).
Archive Manager licensing
How is Archive Manager Licensed?
Archive Manager is licensed by the number of mailboxes in your Exchange environment.
What license quantities are available?
Contact sales@dbl.co.uk or telephone 0845 226 0512 for information on available license quantities.
How do I find out how many licenses I have installed and used?
The license compliance status is shown in the home page in the management console.
Is an evaluation license available? What restrictions does it have?
Yes, you can arrange an evaluation tailored to your organization’s needs. Request an evaluation for more information.
Can you extend my evaluation?
You can request an extension for an evaluation license, send email to sales@dbl.co.uk
General Licensing Information
How are licenses delivered?
Once your order has been processed you will receive your license code or file by e-mail.
How can I add more licenses?
The process is the same for all products, send email to sales@dbl.co.uk to purchase more licenses.
Do you offer any types of discounts?
Discounts are available for customers buying larger quantities of each product, send email to sales@dbl.co.uk
